The Rule of Two: How to be a Dateable Brand
Posted Dec. 6, 2010 by Lindsay Abramson
Filed under: Branding
In a recent speech at the ME conference in New York, Dana Anderson (the senior VP of marketing strategy and communications at Kraft) discussed the Rule of Two. For those of you who are unfamiliar with this dating guideline, the Rule of Two states that you can only date someone who is two points above you or two points below you. So, for example, if Susie Smith is a 7 she can date anyone from a 5 to a 9. Anderson uses the Rule of Two and applies it to being a great client but I’m going to apply it to being a great brand.
Let’s say you’re a brand trying to win over the right consumer. If your brand is viewed as a 4 what are the odds that the 10 you’re aiming to attract will want to choose you?
The key is to start by thoroughly answering one question. Exactly who is it you want to attract? The best part of dating (in my opinion) is getting to know and love the person you’re with. In a brand/consumer relationship it’s no different.
As Rick Mathieson points out in his book The On-Demand Brand, “Success is not about understanding technology, it’s about understanding your customers – and then capitalizing on that insight across the digital platforms that make sense for your audience, in ways that will resonate most.” The same is true for any platform – not just digital. You need to know your audience in order to know how to attract them.
It’s important to get beyond the basics of key demographics. Get beyond the first date questions. On a real first date you may ask questions like: Where did you go to school? What was your major? Where did you grow up? On a first brand/consumer date, questions are likely to include: Are you male or female? What age range do you fall in? What’s you’re average income?
But you’ll need to know more than that before you get into a long-term relationship, right? So line up dates two, three…and fifteen. Dig deeper. Knowing your consumer inside and out will help you position your brand in a way that is attractive to them. As our website says, “Your brand is single. It walks into the marketplace. What does it do?” It’s time to go bag yourself a 10.
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