I recently had the opportunity to attend a class on recruiting using social media tools. The class participants worked in a variety of industries, but they all had one thing in common – they weren’t taking advantage of social media sites to find great candidates. I guess that’s why they were in the class, but it still surprised me how turned off they were to using these tools.
Here are the main concerns that I heard in class and the great ways that Laughlin Constable is using social media:
1. “Our leaders don’t understand the importance of using Facebook for our company.”
In many cases, social media tools like Facebook and Twitter have become the new website for companies. More people are searching for you on these social sites more than they’re searching for your website. It’s a great avenue to show the “real” side of your company. I love that Laughlin Constable has two Facebook pages. We have one site that focuses on the business side of LC, and another site that focuses on our work environment. We’ve won many best workplace awards and we want to use Cool Jobs as a means to show potential candidates all of the fun things we do here. Most interviewees tell me that they’ve checked out our Cool Jobs Facebook page and love all of the things we do for our employees. They can tell this is the type of environment that they’d love to work in. What better way to showcase the workplace and let candidates see if this is the right fit for them? I know this was one of the selling points when I did my research during the interview process.
2. “Why would you want to direct all candidates to your company’s Facebook page?”
This question was asked after I told the participants that I direct all applicants to our social sites in my regret email. It looks something like this:
Please monitor what is happening at LC and thanks again for your interest in Laughlin Constable!
- Link up with us on LinkedIn
- Tweet @CoolJobsAtLC
- Like us on Facebook
We direct all candidates to these sites because we post all of our open positions on these sites. The more people we have following our sites, the more word spreads about our open positions, the less we have to pay to post our jobs on recruiting websites. Even if the candidate isn’t a good fit, that person may know someone who is a great fit and spread the word about our open position. You never know who someone knows. By the way, the instructor liked my answer to this question and told me I hit the nail on the head!
3. “One of the reasons my company won’t create a Facebook page is because they’re worried that someone will post something negative. Aren’t you worried about that?”
To be honest, that’s the chance you have to take. If someone does post a negative comment on your social site, don’t remove it. The best thing you can do is respond to it in a positive way or ask the user to connect with you offline to discuss the issue further.
I love the fact that I work for a company that embraces technology and finds ways to use it to its advantage. Don’t be afraid to explore social media and all it has to offer. You’ll never know where you’ll find your next best hire.
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